Privacy Policy

Please read the Privacy Policy carefully and completely before interacting any in matter with thecollaborateva.com (hereinafter referred to as the “site”).

This Privacy Policy is used to describe the personal information we collect, it’s use and the protective measures we take.

The Site and its content are owned by Paola Santana dba The Collaborate Virtual Assistant (hereinafter referred to as “The Collaborate VA.”). We are dedicated to the protection of your Personal Information and will only collect or use your Personal Information in accordance with this Privacy Policy. Interacting with this website and/or purchasing, viewing, downloading, or otherwise signing up to receive The Collaborate’s admin, video, and content design services, email list, newsletter, social media posts, blog posts, templates, guides, forms, worksheets, and/or website materials (hereinafter collectively referred to as the “Site, Services, and/or Products”) means you are voluntarily agreeing to be bound by this Privacy Policy.

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

If you have any questions about this Privacy Policy, please contact us at thecollaborateva@protonmail.com. You should immediately stop browsing and interacting with this site if you disagree with any portion of this Privacy Policy.

 

How Your Information Is Collected:

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

 

Purpose of Collecting Information:

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How Information Is Stored:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and

services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

When Personal Information Is Shared:

 

We do not sell, trade, or otherwise transfer to outside (third) parties your Personal Information without providing users with advance notice or if we need to do so in order to comply with the law or an investigation.

We reserve the right to disclose, if applicable,  Personal Information to our subsidiaries, contractors, subcontractors, assigns, affiliates, or successors in interest when necessary to carry out our business functions. This may include website hosting partners and other parties who assist us in operating our website, email service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. Personal Information may be release when it is appropriate or necessary to comply with the law, enforce our Site policies, this Privacy Policy, our Terms & Conditions, or to protect our rights or others' rights, property, or safety. 

How We Communicate with Visitors:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

Cookies Usage:

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

 

We use cookies for important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To monitor and analyze the performance, operation, and effectiveness of The Collaborate Virtual Assistant website. 

  • To ensure our website is secure and safe to use.

  • To create advertisements geared toward our audience.

 

Learn more about cookies

 

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

How to Withdraw Consent:

If you don’t want us to process your data anymore, please contact us at thecollaborateva@protonmail.com and stop all interaction with the site.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at thecollaborateva@protonmail.com.